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Frequently asked questions.
Everything you need to know about booking, our services and your experience at Bukkie Mane Studio.
BOOK AN APPOINTMENTBooking
01How do I book?+
Book online through our booking page, or send us a message on WhatsApp and we'll book you in.
Do I need to pay a deposit?+
Yes. Online bookings require a 25% deposit, which comes off your final bill. Your appointment slot is confirmed once it's paid.
Can I reschedule or cancel?+
Yes. With 24 hours' notice, your deposit moves to your new date. With less notice, or if you don't show up, the deposit is kept.
What if I'm running late?+
Up to 15 minutes, we start as normal. After that we may need to shorten your service, and after 30 minutes we'll rebook you.
Do you take walk-ins?+
Yes, depending on availability. Booking ahead is the best way to get your preferred time.
Hair
02Do I need to come with my hair washed or my old braids taken out?+
No. We offer washing, detangling and takedowns. Just add them when you book, so we plan enough time for your style.
Is braiding hair included?+
Yes, attachment is included unless the menu says otherwise. If you bring your own, you save ₦5,000 and we'll stretch it for you.
Can I bring my own wig to be installed?+
Yes. Please drop it off at least 48 hours before your appointment. Customisation (bleaching knots, plucking, tinting the lace) is a separate service, and if your hair isn't cornrowed, add our cornrow service when you book.
Do you need a patch test for colour?+
Yes, for first-time colour clients. It's free, takes 10 minutes, and needs to be done at least 48 hours before your colour appointment.
Which products do you use?+
Our own House range, and Mizani or Affirm, for treatments, and Affirm, Mizani and ORS Olive Oil for relaxers.
Wigs
03Can I buy a wig at the studio?+
Yes. Our Bukkie Mane wig wall is in the studio, and you can book a personal consultation to find the right unit, colour and style for you.
Do you revamp old wigs?+
Yes. Our wig revamp washes, deep-conditions and restyles your unit, and refreshes the lace, to bring it back to life. Prices depend on the length and condition of the wig.
Can I bring my own wig for styling?+
Yes, we style wigs of any brand: curls, crimps, straightening and more. For the best result, drop it off at least 48 hours before your appointment.
Nails
04Which nail brands do you use?+
DND and OPI. Gel is included in every gel service.
Can you remove nails done elsewhere?+
Yes. Soak-off is ₦3,000 for nails done elsewhere, and ₦2,000 for enhancements done with us.
Are your tools clean?+
Always. Files and buffers are single-use, and metal tools are sterilised and opened in front of you.
Can I get a manicure and pedicure in the same visit?+
Yes. Just book both together, and we'll schedule them back to back. Our Classic and Luxury mani + pedi bundles also save you money.
What does a pedicure include?+
Every pedicure includes nail grooming, shaping, cuticle care and polish. Extra treatments, such as callus care, scrubs, paraffin or massage, depend on the pedicure you choose when booking.
What's the difference between a Classic and a Luxury pedicure?+
A Classic pedicure covers the essentials: soak, scrub, callus file and polish. Luxury pedicures add more pampering, such as a jelly soak, paraffin treatment, hot towels and a longer massage.
How long does a pedicure take?+
Most pedicures take 45 to 75 minutes. Our Signature Mane Pedicure takes about 90 minutes.
Can I get a pedicure if I have a cut or infection on my feet?+
For your safety, we don't work on skin or nails with open cuts, infections or fungal issues. We'll kindly suggest you see a doctor first, and rebook you once it has healed.
Kids & Guests
05Do you do children's hair and nails?+
Yes, for ages 5 to 12, with a parent or guardian in the salon throughout. Saturday mornings from 9 to 11am are set aside for little ones.
Can I bring someone with me?+
You're welcome to bring one guest, so we can keep the space calm for everyone.
Payments & Aftercare
06How can I pay?+
Card, transfer or POS. The balance is paid before you leave. All prices are in naira and include VAT.
What if I'm not happy with my service?+
Tell us before you leave, or within 3 days for braids and installs and 5 days for nails, and we'll put it right.
Do you sell gift cards?+
Yes. Gift cards are valid for 12 months and can be used for any service or product.
Visiting & Rewards
07Where are you?+
Bukkie Mane Studio, Tishiere Mall, 1 Fola Osibo Road, Lekki Phase 1, Lagos.
When are you open?+
Tuesday to Sunday. We're closed on Mondays. Please message us on WhatsApp to confirm our current opening hours.
Still have a question?+
Send us a message on WhatsApp and we'll be happy to help.
Do you have a loyalty card?+
Yes, The Mane Card. You get one stamp per visit on services of ₦15,000 or more. At 3 stamps, enjoy free nail art or a 10-minute hand or foot massage; at 6, a free Classic manicure or pedicure; and at 10, ₦25,000 off any service. Book online before 31 January 2027 for a bonus stamp. Lost your card? We keep a record of every stamp, so we can replace it.
Do you have any other perks?+
Your first visit comes with free nail art or a 10-minute hand or foot massage. Refer a friend and you both get ₦5,000 credit after her first visit, and you get ₦5,000 off in your birthday month.
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Still have a question?
Send us a message and our team will be happy to help.
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